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How much does it cost to support the site?

What determines the cost of website support and how to compare the subscription agreement with payment for one-time tasks.

How much does it cost to support the site?
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The price of support depends on the platform, the number of integrations, the frequency of changes and the required reaction time. A small site with infrequent updates and a directory with daily data sharing need different terms.

Calculate a normal month

How many new materials are published, how many errors occur, whether products and prices change, whether a designer or developer is needed. Separately list urgent tasks in which the site or form does not work. From this list, you can estimate the hours or a fixed amount of support.

Compare the payment models

One-time work is suitable for rare tasks with a clear result. Subscriber support is more convenient when tasks appear regularly and the team time allocated in advance is important. In the contract, specify what is included, how the extra hours are considered and what happens to the unused volume.

Don’t mix support and development

Checking forms, fixing an error, and updating content are one class of tasks. Creating a new catalog or integration is a separate project. Separation helps to keep the estimate clear.

The post-effect will evaluate the support for your current site and your list of monthly tasks. Service: technical support of the site.

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