Integrating the website with CRM and external services
We connect the site to external systems so that data is exchanged under agreed rules. We define the sources, the direction of exchange and error handling.
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What the work includes
- Describing the data and the direction of transfer
- Mapping fields and statuses
- Developing the exchange through available interfaces
- Error handling and resubmission
- Testing against control scenarios
When you need this service
When requests need to be sent to a CRM, data synchronised with a catalogue or an external function connected. What is possible and how much work it takes depend on the API, access and limitations of both systems.
What you will get
A working integration with agreed transfer rules. We record which system stores the source data, how the result is verified and who maintains changes to the external API.
How timelines and cost are determined
The number of systems, the data volume, the frequency of exchange and the availability of documentation. After we get to know the project, we agree the stages, the boundaries of the work and the acceptance criteria.
Frequently asked questions about this service
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Let's discuss your project
Describe the task and send a link to your website or any materials you have. We will define the scope of work and the next step.