FAQ page for expensive service: what questions to answer

A potential customer delays contact due to unclear conditions. Before you change a website or launch a promotion, it is worth understanding the reason and assessing how it affects inquiries. Below are guidelines for the first inspection and a decision involving the contractor.

Check it out

Take questions from calls and correspondence: terms, documents, boundaries of work, payment, guarantees and data preparation. First of all, look at the pages that are related to sales. Record the current path of a person: from query and go to the site to contact with the company. This will make it clear where new content, interface refinement or technical fix is needed.

How to approach a solution

The search page should answer a specific question of the person and lead to a suitable service. The same common text on dozens of URLs interferes with selection and makes editing difficult. Make sure that each material adds a new fact or a separate scenario. We will build answers into relevant service pages and send consultations or estimates to the request.

What to order in Post-Effect

We will discuss the task and agree on the composition of the service "Content and UX Site.". After the initial assessment, we will name priority work and prepare an estimate with a clear result of each stage. Send a list of services and current pages; start with the directions that are more important for sales.