Web analytics and goal setup

We set up measurement of actions on the site so that promotion decisions rest on data. We separate submitted enquiries from intermediate clicks.

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Scope

What the work includes

  • A plan of events and key metrics
  • Connecting agreed counters
  • Goals for forms and other actions
  • Checking that goals fire and for duplicates
  • Notes on reports and data limitations

When you need this service

Before an advertising launch or when current statistics raise questions. First we determine which events matter to the business and where they should be confirmed: in the interface, the processing system or the CRM.

What you will get

Configured events and a description of what counts as an enquiry. Integration with CRM and telephony, and end-to-end analytics, are estimated separately based on how the systems are built.

How timelines and cost are determined

The number of sites, events, forms and external systems, and the availability of confirmation of the result. After we get to know the project, we agree the stages, the boundaries of the work and the acceptance criteria.

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