Website UX audit

We check how clear the interface is and how easy it is to complete the main actions. We look for obstacles in navigation, forms and the sequence of steps.

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Scope

What the work includes

  • Review of navigation and information search
  • Checking forms and main actions
  • Mobile scenarios
  • Error states and feedback
  • Recommendations with examples and priorities

When you need this service

When visitors cannot find information, do not complete checkout or often ask questions about how the site works. We define the key scenarios and study the available recordings, events and feedback.

What you will get

A list of interface problems and proposed changes. We separate expert hypotheses from behaviour confirmed by data. Interviews and user testing are agreed as a separate scope.

How timelines and cost are determined

The number of scenarios and devices, the availability of data and whether research with participants is needed. After we get to know the project, we agree the stages, the boundaries of the work and the acceptance criteria.

Questions

Frequently asked questions about this service

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Let's discuss your project

Describe the task and send a link to your website or any materials you have. We will define the scope of work and the next step.