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How to evaluate the contractor for website support

After launch, it is unclear who is responsible for bugs and updates. What to check and how to solve the problem with the post-effect team.

How to evaluate the contractor for website support
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Development
Date
Reading time
2 min

After launch, it is unclear who is responsible for bugs and updates. Before you change a website or launch a promotion, it is worth understanding the reason and assessing how it affects inquiries. Below are guidelines for the first inspection and a decision involving the contractor.

Check it out

Record reaction times, work lists, accesses, redundancy, change testing and task setting. First of all, look at the pages that are related to sales. Record the current path of a person: from query and go to the site to contact with the company. This will make it clear where new content, interface refinement or technical fix is needed.

How to approach a solution

Before implementation, agree with the content owner responsible for the technique and method of verifying the result. This reduces the number of missed forms, broken links and outdated materials after launch. We offer a transparent support policy for your platform and site size.

What to order in Post-Effect

We will discuss the task and agree on the composition of the service "Site support.". After the initial assessment, we will name priority work and prepare an estimate with a clear result of each stage. Describe the platform, the main sections and the task that needs to be solved first.

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