Support the site on Bitrix after launch

What tasks are included in the maintenance of the site on 1C-Bitrix: control, updates, catalog, errors and new functions.

Support the site on Bitrix after launch
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Development
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2 min

After the launch of the site on Bitrix, the work does not end. Assortment changes, employees add materials, modules and external systems are updated. Support helps to keep the site operational and plan development.

Regular tasks

Control forms and key pages, backups, checking for updates, troubleshooting errors, helping editors and working with the directory. If a site is linked to 1C or CRM, it’s important to understand who is responsible for each side of the integration. If the data fails, it can stop updating even when the main page is available.

Before the update

Major changes should be checked on a copy of the site, then coordinate the time of publication. In the contract, describe the response to urgent errors separately from the planned tasks. New modules and features require evaluation rather than being automatically included in a subscription fee.

Case report

A good result of the month shows the changed pages and features, found problems and solutions that are needed from the company. It allows you to manage the queue of work.

A “post-effect” may accept a Bitrix site for support after an initial check. Send an address and a list of connected systems - we will determine the scope of support. Service: Bitrix support.

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